Rules & Regulations

The purpose of North Shore Pet Connection, LLC (NSPC) and North Shore Doggy Daycare (NSDD) is to provide a safe, fun and stimulating environment for pets during your weekday business hours or while you are away on vacation or business. To ensure the safety and health of all animals and staff at NSPC, we require all clients to comply with the following rules and regulations:

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We will accept most non-altered dogs to play in separate play areas.

Vaccinations
All pets must have up-to-date vaccinations. Owners must submit written verification from vet that pets have their current distemper group, rabies, and Bordatella vaccinations. Bordatella vaccinations must be given within 6 months of stay with us. Your dog can be orally vaccinated at our facility.

Behavior
All pets must be non-aggressive and not toy protective. By admitting their pet to NSPC, owners are certifying that their pet(s) have not harmed or shown any aggressive or threatening behavior towards any person or any other pet(s). Non-social behavior is accepted.

Please remember that you pet will be spending time with other pets of similar play style and personality, and that their safety and health is our main priority. Keep in mind, although such interaction is supervised, it is impossible to predict, prevent, or stop all behaviors. Your pet may acquire an occasional injury while on the playground. Pets can receive injuries from other pets and objects during play on the playground, as well. Serious or fatal injuries could occur. "Fair Fighting" could be bites on muzzle, ears, head, and neck. Those are not "I'm going to kill you" bites. 

Also keep in mind that, although other services similar to ours encourage constant company with the pets in their care (cage-free), we do not. For the ultimate health and safety of your pet, we ensure your pet receives their own quiet time to sleep and to eat from their own suites. Our experience tells us this what's best for your pet.

Application
All pets must have a complete, up-to-date and approved application on file. Click here to download forms.

Collars
All collars must have proper identification. Quick release collars only. No spiked or chain-linked collars and no retractable leashes please.

Reservations
Please note: Pick-ups and drop-offs scheduled by appointment only.
Scheduled and nonscheduled pick-ups and drop-offs outside of regular hours will add $10.00 per 15 minutes to your bill. You must call ahead if you are to be late... There will be a $1.00 charge per minute that you are late.

Hours:
Monday - Friday: 8:00 am - 10:00 am and 4:30 pm - 6:00 pm
Saturday & Sunday: 9:00 am - 10:00 am and 5:00pm - 6:00 pm
By Appointment Only

Tours given Tuesday & Wednesday PM's by appointment only

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A few reminders:
• Please meet your appointment time. A late fee of $10.00/15 minutes will be assessed (please call us if you are going to more that 15 minutes late or if you will be early.)

• 24-hour cancellation notice is needed for non-emergency cancellations.

• NO ENTRY past the main gate in the back yard or play area without an escort.

• Dogs must arrive on a non-retractable leash and quick release collar, and be escorted through the main gate. Once in the play area they will be unleashed by a staff member.

• Please provide updated copies of vaccination records from your vet.